Refund policy

At our stamp store, we want every customer to be happy with their purchase. If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.

To request a return or refund, please contact us with your order number and clear photos of the item. We will review your request and let you know if it qualifies for a return.

Custom-made and personalized stamps cannot be returned or exchanged because they are made specifically for you. However, if your custom stamp arrives damaged, defective, or different from what you ordered, please contact us and we will work to resolve the issue.

Returned items must be unused and in their original condition and packaging. Items damaged through customer use may not be eligible for a refund.

Once your return is received and inspected, we will notify you about the approval or rejection of your refund. Approved refunds will be processed to your original payment method. Processing times may vary depending on your bank or payment provider.

If you have any questions about our return or refund policy, please contact our customer support team before sending anything back.